There is a small business in Salem, New Hampshire providing excellent service owed mainly due to the attitude of the owner. Polymorph has helped them in a number of ways.
First, the owner installed a video surveillance system including DVR (digital video recorder) technology. The vendor didn't ensure that remote access over the Internet worked reliably. Polymorph was called in to review the network configuration and get the DVR to work with over the Internet. A call to the ISP, a little work with the DVR a configuration nd the problem was solved.
Second, this owner thinks long term. His POS (point of sale) system data is the most important asset he has so backing it up daily was not enough. He wanted to back it up to a remote site. Polymorph suggested not only backing up remotely, but have a disaster recovery plan too. A plan that outlines what has to be undertaken periodically to ensure that should a disaster occur, swift reovery could be virtually guarenteed. Polymorph worked with the POS publishers and installed, configured and integrated a simple and reliable mechanism to backup and restore his business data to a remote, online backup facility. The cost of the online backup and restore is virtually nil and the peace of mind is tremendous.
As a further demonstration of this businessman's intuitive grasp, he is extending his video surveillance system to his iPhone! Where anyone else would be comfortable with using a surveillance system on a home computer or laptop, the owner working to get the system to work with his iPhone converging the surveillance system, Internet and phone technology into the right-sized implementation of the package.